If you, a colleague, or a visitor needs medical attention as a result of a work-related accident or illness, it is essential you know what to do. Please note that (where indicated below) some procedures are only relevant to the Civic Offices.

You should:

  • call extension 1040, which should be answered immediately
  • give your location clearly - department, floor and core
  • describe the accident

All First Aiders and Security are trained to use the defibrillator and can be with you in a few minutes.

You should:

  • Call 2222 and give the details clearly 
  • Call 1040 and inform that an ambulance has been called
  • The ambulance crew will be escorted to the incident.

With any First Aid incident the first priority is to ensure that first aid or ambulance support has been facilitated.

Once the incident is over, if the incident is work-related you must make sure that the events are recorded, and reported to the H&S unit. To do this, please complete the council’s First Aid Recording Form, which is available below.

Managers should assess their work areas to ensure there are adequate first aid facilities and support.

This assessment will determine whether qualified First Aiders or appointed persons are required.

Procedures must be in place to ensure that first aid boxes (where available) have their contents regularly checked and updated if needed.

The 'Needs Assessment' checklist is available to help managers identify their first aid needs.  The checklist details factors to consider - such as potential hazards, number of employees and visiting non-employees, accidents and ill health records and the number of first aid personnel.

The Needs Assessment checklist is available below. 

Qualified First Aiders are needed to help members of staff, tenants and the visiting public during normal working hours and to cover at all other times. First Aiders are paid an additional allowance by the council.

If you would like to become a First Aider, email facilitiesmanagement@portsmouthcc.gov.uk.

First Aiders must agree, and have approval from their line manager, to:

  • take a four-day office absence for Health and Safety Executive-approved training course, funded corporately
  • receive an allowance, reviewed annually to take account of inflation
  • automatically become part of the Civic Offices Emergency Team (COET), where training will be given
  • attend six monthly meetings to talk about procedures, updates and concerns the team may have
  • receive training in the use of the defibrillator every six months
  • be included on the First Aider rota. On your day of duty you need to:

- be in the office from Mondays to Thursdays 8.30am - 5.15pm , and Fridays 8.30am - 4.15pm

- carry the First Aid bag and radio at all times

- ensure you have cover should it be necessary to leave the building.

  • report to facilties management when contents of the First Aid bag, or your own first aid boxes, need replacing.


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