Being on the Citizens' Panel means answering around four or five questionnaires each year, which give us feedback on our services and future plans.
We contact people by email and do most of our consultation using online questionnaires. Each one takes just 10-15 minutes to fill in.
Occasionally we might invite eight to 12 people to the council for open discussions on important issues.
You don't have to take part every time. If a questionnaire comes through and you're busy or don't want to complete it, that's fine.