Reference number - 2530 - 3253
Location - Portsmouth
Salary - Band 4 £18,441 - £19,619 p.a. pro rata
Job type - Permanent
Hours - Part time 6.75 hours per week to be worked every Saturday
Closing date - 5pm on Tuesday 17th September 2019
We are looking for a flexible team player who has excellent customer service skills to join the Library Services as a Saturday Library Assistant.
Your new role
You will provide quality library services to meet the learning and recreational needs of all who live, work or study in the city and those who seek to engage with our services from elsewhere.
You will be assisting the public in using and accessing library services from library counters, library floors and from workrooms to deliver an effective information, enquiry and reader development service.
You will responsible for supporting the delivery and development of activites, events and other library offers as well as leading Rhymetime sessions and reading stories to children. Daily duties will involve issusing and discharging books, joining new members, cash handling, assisting customers with using the library computers, shelving and tidying the library stock and maintaining the general tidiness of the library.
What you need to succeed
The successful candidate will be numerate and literate with good IT skills and will be confident working in a customer facing role.
If you have excellent customer service skills and enjoy working within a team please apply.
Please read the full job profile to ensure your application meets the requirements of the role. You will need to answer the below question and ensure this is included in your application or cover letter.
Libraries are for everyone, of all ages, abilities and cultures. Inevitably this can include some vulnerable adults who may be disruptive in their behaviours. It is part of the role of the Library and Saturday Assistant to manage this and ensure that every visitor benefits from all that the library has to offer whilst maintaining a welcoming space for any potential library user.
In not more than 200 words tell us how you would respond if a person who appeared to be homeless was asleep in the children's library area and a Rhyme Time or other children's session was due to take place. Tell us what personal qualities you have that would be beneficial in dealing with the situation.