Reference number - 2219 - 3086
Location - Portsmouth
Salary - Band 6 £21,256 - £24,799 p.a.
Job type/hours - Permanent, Full Time - 37 hours per week
There is no closing date, we will interview as and when we receive suitable applications.
If you have applied for this position within the last 3 months please do not submit another application.
Portsmouth City Council
Revenues and Benefits provide customer and financial services to the residents and businesses of Portsmouth, and is part of the wider Community and Communications directorate. The Local Taxation team manages the billing and collection of Council Tax.
Your new role
Reporting to the Local Taxation Team Leader, the post holder will administer council tax and business rates accounts, ensuring databases are accurately updated to reflect the collection and administration of council tax and Non-Domestic Rates.
You will be dealing with a high volume of customer enquiries by correspondence, telephone and face to face, determining who is liable for council tax / Non-Domestic rates, assessing requests for discounts, disregards, exemptions and reliefs and will also be negotiating payment arrangement and providing advice to customers experiencing financial difficulty.
What you'll need to succeed
We're looking for an experienced local taxation officer who has in-depth knowledge and substantial experience in council tax adminstration to join our friendly team.
If you have excellent customer service and communication skills and are confident in negotiating and advising customers on liability for council tax and/or business rates please apply.
What you'll get in return
As well as highly competitive pay you'll receive all the benefits of working within a local authority organisation, which ranges from flexible working hours to a fantastic pension and access to a employee rewards portal giving you discounts at a wide range of local businesses and high street stores.