Job details

Reference number - 2001 - 2443

Location - Civic Offices, Guildhall Square, Portsmouth

Salary - Band 3 - £16,908 - £17,403 p.a. plus 17% shift allowance 

Job type/hours - 39.5 hours per week              

There is no closing date - we will shortlist as the advert goes along. We may close the advert early if we receive enough suitable applications

The Service

As a service we take pride in our work by valuing others, focusing on what's important so that we make a real and positive difference.  Our values are outlined in our Ways of Working and our Guiding Principles and if they reflect how you are and how you work then this could be the role that meets your expectations.

What is the role?

  • Managed by the Operations Manager, you will be part of the Security Team based at Civic Offices.
  • You will be working with minimal supervision however following clear guidelines in the Security handbook.
  • Customer Service is the key function of the role. Working in reception assisting customers with their enquiry's and providing staff and customers with reassurance if anti-Social behaviour presents in reception will be part of your daily business.

Who is the person?

You will need to:

  1. Enjoy being part of a service that provides excellent customer Service
  2. To be of smart appearance/ A uniform is provided
  3. You must have experience of working in a customer focused environment.
  4. Be able to convey information to meet the needs of our customers positively and clearly.  The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
  5. Work with minimal supervision
  6. Be able to diffuse Anti-Social behaviour should it occur in the reception

How to apply

There are 3 ways to apply: