Reference number - HS16
Location - Gosport
Salary - Pay Grade 6, Salary: £23,866 - £26,470 per annum
Job type/hours - Permanent - 37 hours per week
Closing date - 23rd January 2019
Assessment Day: 30th January 2019
Interview process: 31st January 2019
Gosport Borough Council is responsible for managing over 3200 council owned and leasehold properties.
A great opportunity has arisen to join the Neighbourhood Housing Officer team based at Gosport Town Hall. We are committed to excellent customer service and aim to listen to and understand people’s circumstances to identify and agree appropriate tenancy management actions.
What is the job?
This is a generic Neighbourhood Housing Officer post covering all the key areas of housing management. You will work with residents to help them meet their responsibilities in order that they can sustain their tenancies, in line with the tenancy agreement.
Your duties will include arrears recovery, including understanding the resident’s financial circumstances and making affordable repayment plans to prevent or reduce rent arrears; tackling anti-social behaviour; managing vacant properties and ensuring they are re-let within an appropriate timescale; working with other agencies and professionals to agree support plans for families. You will take appropriate tenancy enforcement action when it is proportionate and necessary to do so.
You will be expected to attend and act as the Council’s representative at multi-agency meetings, working with other agencies including the Police, Social Service (adult and Children) to agree action plans and resolutions to long term community issues.
We value our employees and want them to reach their full potential. Although there is an induction period, you will be expected to learn on the job with the full support of the management team and your peers. Additional training is available if appropriate and necessary.
If you have any queries or wish to discuss the role please contact Roz Weaver on 02392 545356 or Denise Hudson on 02392 545439