Job details

Reference number - 2344 - 2879

Location - Portsmouth

Salary - £31,370 - £34,787 plus MSP payment of £3,796

Job type/hours - Permanent, 37 hours per week

Closing date - 5.00pm, 30 April 2019

Reporting to the Operations Manager you will deliver, as part of a team, the support, maintenance and ongoing operability of the IT system and server infrastructure. In the role of Infrastructure Engineer you will: 

  • Configure IT systems, servers and IT infrastructure
  • Maintain, support and review technical systems
  • Develop, install and test technical systems
  • Maintain assurance of system and data backups 
  • Resolve incidents and requests according to SLAs
  • Investigate problems and identify and implement solutions to prevent future failure
  • Prepare and maintain operational documentation
  • Advise on the correct and effective use of systems software
  • Implement/maintain IT solutions to industry standards and best practice 
  • Maintain operational integrity and efficiency
  • Ensure the performance and availability of IT System and Server infrastructure meets the needs of the business.
  • Undertake capacity planning
  • Implement changes in line with the information service change management process


You will have excellent customer service skills as well as a consistent, supportive, proactive and flexible in the way you deliver.  In addition you will have skill in all of the following area: 

  • Configuring and optimising use of Hardware and Software
  • Technical authoring
  • Customer Service
  • Documenting technical environments
  • Microsoft Technologies
  • Broad working knowledge of IT systems and server infrastructure across PCC
  • Operational knowledge of core infrastructure systems such as virtualisation, backup, Active Directory, Storage Area Networks, Windows Server and Server Hardware. 

Plus you will have skill across the following areas: 

  • File and Application Servers
  • IT security systems such as AV
  • Windows Server Operating Systems
  • Exchange
  • Active Directory
  • Virtualisation/Thin Client Technologies
  • Backup technologies
  • Storage Technologies
  • IT monitoring systems 
  • PC and industry standard peripheral hardware
  • Web Browsers and standard Office productivity software
  • Cloud Technologies


You will be required to undertake some work during the evening or at weekends as well as being required to participate in a team rota to cover the period between 8.00am and 6.00pm.  You will be required to participate in a 24 x 7 standby rota.



Additional information:

Closing time/date:  5.00pm, 30  April 2019   

Applications received after this may not be considered


For further information on the above role as well as details of how to apply, please click on the links below.

How to apply

There are 3 ways to apply: