Renewing an older persons bus pass
You do not have to do anything to renew your pass. Passes are valid for up to five years. You will automatically receive a new one in the post unless we contact you before expiry.
If your existing pass is due to expire in less than a week and your new one has not arrived, please contact us.
Renewing a disabled persons bus pass
These are issued for anything from 1 year to 5 years depending on your disability.
- If your disability is temporary, when it expires, you will need to reapply or show further proof before we can renew it.
- If your disability has been assessed by us as permanent you will normally automatically receive a new pass in the post, unless we contact you before expiry.
If your existing pass is due to expire in less than a week and your new one has not arrived, please contact us.
We will automatically send a replacement to the address we hold on our records so it is essential you notify us of any change of address.