Reference number - 1646 - 2017
Location - Portsmouth
Salary - Band 7 £23,866 - £28,221 p.a.
Job type - Temporary up to 12 months to cover maternity leave and Fixed Term to March 2020 due to funding - Please state on your application which position you are applying for.
Hours - 37 hours per week
Closing date - Noon on Wednesday 16 May 2018
If you have applied for this position within the last 3 months please do not re-apply.
As part of the Housing Options team you will be dealing with customers both face to face and over the phone answering general housing enquiries and helping to prevent homelessness.
Managing a large caseload, you'll be assessing housing needs and financial circumstances by interviewing customers and visiting them in their homes so that you can work with them to produce a plan which will help find solutions to their housing issues.
It is important that you are a good listener and do not rush to conclusions as your assessments will determine eligibility for assistance under Homelessness legislation and priority for Portsmouth City Council's housing allocation scheme.
If you enjoy the challenge in finding innovative solutions and can use your excellent communication skills to build professional relationships with customers and agencies then this may be the role for you.
Interview date: Thursday 24 and Friday 25 May 2018
For more information please read the full job description.