Coronavirus: council service information and advice

Information about changes to council services as a result of coronavirus

The Portsmouth Household Waste Recycling Centre (HWRC) will continue to use the number plate system to manage traffic levels.

Councillor Dave Ashmore, Cabinet Member for Environment and Climate Change, said: "I would like to thank those who have used the HWRC for their patience during the first couple of weeks of opening.

"Following the success of the number plate system, we will continue with this scheme until Sunday 31 May.

"The new measures in place still mean that the number of vehicles we have on site at one time is less than before the Coronavirus outbreak. 

"We have 6 spaces open on site to ensure that those using it are able to practice social distancing.

"There are likely to be long queues, so it is essential that people think twice before visiting the HWRC and consider if they really need to take their waste at this time. We ask that residents continue to use kerbside services for domestic waste and recycling.

"The council's website has a page of FAQs which we urge all residents to make sure that they have read before they visit."

Notes to editor

More information: https://www.portsmouth.gov.uk/ext/coronavirus-covid-19/portsmouth-household-waste-and-recycling-centre-coronavirus-information

  • From Saturday 23 May the site will be open from 10am - 6pm.
  • To manage traffic levels cars will be admitted based on the last number present on the car's number plate. Number plates with the last number in the plate being an odd number (one, three, five, seven or nine) – will be allowed on odd days (23rd, 25th, 27th, 29th, 31st) while plates with the last number in the plate being an even number (zero, two, four, six or eight) – will be allowed on even days (22nd, 24th, 26th, 28th, 30th). This will be in place until Sunday 31 May.
  • As per government guidelines, residents in the specified vulnerable category (those who are clinically extremely vulnerable, people over 70 and pregnant women) are strongly advised not to visit a site.
  • Restricted numbers of vehicles will be permitted to access the site at any one time and site staff will enforce this at the site entrance.
  • There will be staff at the entrance to each site, wearing a body camera, to manage the flow of vehicles. Security staff will be deployed at all sites and there will be a zero-tolerance approach to any form of abuse.
  • New temporary barriers will be in place at the entrance to each site and used to mark out new parking arrangements with site staff guiding vehicles, from a safe distance, into spaces.
  • As far as possible, only one person per household should visit the HWRC.
  • Due to social distancing measures, site staff will be unable to provide any assistance with unloading material or carrying material. Residents are asked to bring only the amount of waste they can comfortably carry and empty into containers.
  • Trailers are not permitted. Enforcement of social distancing on site means severely reduced capacity for manoeuvring trailers. Vans should be bringing no more waste than that which would fit in an average saloon car boot
  • Everyone must always keep at least a two-metre distance from others at all times.
  • The site will not be accepting chargeable waste – soil, rubble, asbestos and plasterboard. However, some processors have shut down because of the COVID-19 pandemic and it is likely that some materials outlets may not be available in the short term. Please check the website before your visit to check if any specific material is not able to be accepted temporarily.
  • Reuse sales areas will remain closed. Where possible, please continue to store items of furniture which could be reused, donate to local furniture charities. Please see the Smart Living websitefor more information on furniture reuse.