Coronavirus: council service information and advice

Information about changes to council services as a result of coronavirus

Following the latest government Coronavirus advice, which includes minimising social contact, Portsmouth City Council is taking the sensible precaution to protect the public by reducing non-essential council services.

The decision has been taken to close non-essential services from today (17 March 2020) - further details on which services are affected will following throughout the day.

Our duty of care to residents remains our main concern, which is why we’re focusing attention on keeping essential services going.

This means our priorities are

  • Continuity of care
  • Supporting vulnerable people
  • Maintaining the local economy

The council’s website is being updated with the latest information, so we encourage everyone to check first.

The council’s helpdesk remains open, but residents are advised to check first online.

Leader of the Council Gerald Vernon Jackson said: “These are not decisions we take lightly.

“As I’m sure everyone will understand our concern right now is the safety and wellbeing of residents.

 “Following government advice we have to look at how we protect the city.

 “By reducing access to certain facilities, we can put all our efforts into making sure critical services continue to carry on and that we reduce the chance of residents becoming infected with the virus.

 “We understand this is a significant move, but it is important we all play our part to help our loved ones and also look at ways to support local businesses.

 “We have been impressed already by the compassion and resilience shown by the public and really appreciate everyone’s support.”