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John Goodwin of Diamond Roofing Services was sentenced to 32 months imprisonment and is subject to a Criminal Behaviour Order prohibiting him from carrying out cold calling activities for a period of 10 years, following an investigation by the council's Regulatory Services (trading standards) team.

The investigation followed a complaint  from residents in Milton about roofing works undertaken to their property and the neighbouring bungalow. Mr and Mrs Dewing had been cold called by Mr Goodwin from Diamond Roofing Services Ltd.

Mr Goodwin carried out an inspection of the roof and quoted Mr and Mrs Dewing £9,000 for roof works.

 Once works were underway, Mr Goodwin informed them that an additional £1,300 of work was required.  Mr and Mrs Dewing, ages 92 and 86, realised that the works undertaken by Goodwin was substandard when they began getting leaks in their garage and internal damage was discovered in first floor bedrooms.

Mr and Mrs Hatch, 77 and 80 years of age had substandard work carried out by Mr Goodwin costing £14,000.  Mrs Pratt from Cosham was also cold called by and agreed to work costing £5,000.

Mr Goodwin was invited to an interview with Trading Standards but didn’t attend so the authority decided to prosecute as the victims were elderly and of poor health.

Portsmouth City Council posted summons to attend Magistrates Court in May 2019

Mr Goodwin attended Portsmouth Crown Court on the 29 August 2019 and pleaded guilty to six counts of fraud. Mr Goodwin informed Trading Standards and the court that he would pay all monies back to the victims.

Trading Standards Officers were able to visit all the victims in early September 2019 to issue them cheques. This is rare occasion that we are able to do this; securing a successful prosecution and all the money back for the victims.

Securing the Criminal Behaviour Order against Mr Goodwin means that once he is released from prison he will be subject to this order for a period of 10 years; if Mr Goodwin breaches the conditions of the order and cold calls for business, he could face further imprisonment which could be anything up to five years. This is the first Criminal Behaviour Order that Trading Standards/Regulatory Services have secured against a trader.