Library cards, renewing and returning items

We can email you a reminder that your books are overdue, or let you know that your reservation is ready for collection, if you let us have your email address when you join.

If you change your name, address, telephone number or email address, let us know so we can update your card. 

If your card is lost or stolen, let us know as soon as possible, and we will cancel the card (If you don’t, you may be liable for anything borrowed on it).

Your first library card is free, but we charge £1.50 to replace an adult card, and 50p to replace a child's card.

Books are free to borrow. There are small charges for CDs and DVDs which you can see on the Fines and charges sheet below. Age restrictions are observed on DVDs according to their certification.

• aged 11 and over, you can borrow any 30 books, audio books, CDs and DVDs
• under 11, you can borrow 20 books, audio books, CDs and DVDs.
  
  

If you are housebound, a registered childminder, or run a playgroup or residential home, special arrangements can be made for you. Just ask at your local library, where staff will be happy to help.

You can normally keep items for either four weeks or one week, depending on what you’ve chosen.

Please note that you will not be charged if your books are overdue but your library account cannot be used until the items are renewed or returned.

You can go to any Portsmouth library to return or renew items or to pay charges. You can download the charges for 2018 below. Please note that you will not be charged if your books are overdue but your library account cannot be used until the books are renewed or returned. Lost or damaged items will still incur a charge.

Any item reserved by another borrower cannot be renewed. The following items can't be renewed:

• DVDs: the hire charge is applied every 7 days until the DVD is returned to a maximum of £9.00
• Items that have been renewed five times without being seen at the library. They can, however, be re-issued if you bring them into the library.

You don't need to take the items with you to renew items in a library. If you can’t get to a library, have your library card number handy and you can still renew your items by:

• phoning 023 9281 9311
• emailing your local branch (please see the contact details at the bottom of the page)
• using the online catalogue - you will need to use your PIN (if you don't have a PIN, bring your library card to the library and we'll create one for you)
  
  

Please note that you will not be charged if your books are overdue but your library account cannot be used until the books are renewed or returned.

If you can't find what you're looking for when you visit the library, or what you want is in another Portsmouth library, then we will try and get it for you. Reservations for items in stock are free. To reserve an item: 

• pop into your local library and speak to a member of staff
• phone your library to make a reservation 
• using your PIN, place a reservation on the online catalogue. (if you don't have a PIN, library staff can arrange one for you)
  
  

Items we don't stock in the city libraries we will try to find elsewhere for you, but this may take longer. The usual charge for interlibrary loans is £4.50, which you pay when you collect your item. You can request: 

• books
• journal articles (can be uploaded to your email address, if you have Adobe 6 or higher)
• conference proceedings
• orchestral sets (additional charges apply - check with library staff)
• vocal scores (additional charges apply - check with library staff)
• play sets (additional charges apply - check with library staff).
  
  

We don't borrow DVDs and CDs from outside Portsmouth, but it's still worth requesting titles because we may buy them. We will let you know if we decide not buy. We no longer accept requests for theses and dissertations.