Sheltered housing and extra care

Sheltered housing is unfurnished accommodation. Staff visit every resident regularly, and create support plans based on individual needs to enable residents to live independently in their own, self-contained, homes. Support needs are reviewed at least annually and can be more frequent at the resident's request, or if their circumstances change.

Every property has an alarm call system to summon help in an emergency. Most sheltered accommodation has associated communal lounges and laundry facilities, and can also provide a daily meal, domestic support and an assisted bath or shower if residents need them.

Extra Care is aimed mainly at older people that need support with their daily living, to live in their own, self-contained home with the security of having someone on hand, if needed, 24 hours a day.

People will have a social services-assessed package of care. We offer several Extra Care schemes all with 24 hour care and support through the onsite care team, provided by Sevacare. Facilities include communal lounge/dining, hair salons, assisted bathing and door entry systems with intercoms and emergency pull-cords. There is a mix of one and two-bedroom apartments.

• Brunel Court - 55 apartments in Landport
• Milton Village - 65 one- or two-bedroom flats on three sites, Osprey Court, Crane Court & Brent Court
• Caroline Square - 43 apartments in Portsea
• Maritime House - 80 apartments in Hilsea

All of the above schemes are managed by Housing 21, a registered social landlord.

You can download a leaflet about Extra Care housing below

The Portsmouth City Council sheltered housing service provides housing-related support to enable residents to live as independently as possible in their own home. The service does not provide personal care, medical care or first aid. However staff will work with or seek advice from other agencies as necessary to support residents to meet these needs if required.

This is unfurnished accommodation, often in blocks ranging from two to 25 floors high, mainly in Portsmouth City area. Most are close to facilities such as shops, bus routes and post offices. Some, but not all, residents will have support needs. Category 1 housing has the following:

• some properties have communal lounges and laundry facilities
• visitors use an intercom on the front door of the block to contact residents, who have door release buttons in their flats
• generally, one manager per block is on site Monday to Friday, 9-5pm. They also respond to alarm calls if on duty. Otherwise, alarm calls are received at a central hub, which arranges the appropriate response, usually sending someone from the Out of Hours Response Team
• managers arrange regular contact and support, as agreed with the resident.
• staff can provide a range of support tasks, including emergency shopping and collecting prescriptions. In some cases a meal can be arranged (there is a separate charge for this).

Is all situated in either Crookhorn, Leigh Park or Wecock Farm. It is unfurnished accommodation for older people with support needs, with the same facilities as category 1, plus:

• pull cord alarm call system in place in all blocks
• all properties have communal lounges and laundry facilities
• not all properties have a private bath or shower, some share facilities
• the manager will will be on site Monday to Friday, 9-5pm , but is supported by one or more assistants

Specifically for older people with higher support needs, mostly in the city, 1 block at Cosham and 1 at Paulsgrove and mostly two to three floors high. They have with the same facilities as category 2, plus:

• all blocks have communal facilities, such as lounge, dining area and laundry room
• flats all have private bathroom. Some offer assisted bath or showers, such as Parker baths and wet rooms
• a manager and support assistants are on site 24 hours a day
• support staff can prepare and provide a heated meal if requested (there is a separate charge for this), domestic support such as cleaning can be arranged.