Coronavirus: council service information and advice
Information about changes to council services as a result of coronavirus
This page has specific advice for people who have experienced domestic abuse and are homeless, or worried about becoming homeless.
If you have experienced domestic abuse
- If you are worried about your own or someone else's safety you should call 999
- Further information about the support available can be found on our domestic abuse page
- When considering whether someone is homeless, the Council must decide whether it is reasonable for them to stay in their home. It is not reasonable for you to stay in a property where you will experience domestic abuse
- People often stay with friends or relatives while deciding what to do next
- If you plan on leaving your home, try to safely take some essentials with you such as a change of clothes, toiletries, medication, your passport and ID documents, bank cards, and mobile phone
The Housing Needs Advice and Support team offer advice and support if you are homeless or worried about becoming homeless:
- Open Monday to Thursday, 9am - 5pm and Friday 9am - 4pm (no appointment needed for initial advice)
- Civic Offices, Guildhall Square, Portsmouth, PO1 2AX
- 023 9283 4989 - firstname.lastname@example.org
A very limited service is available outside of these hours for crisis situations only on 023 9282 4244.