Your care needs can change after a stay in hospital, so we have a dedicated social care team based at QA Hospital to support you when you are ready to be discharged.
The hospital social care team make short-term arrangements to ensure you are safe when you leave hospital.
The same financial assessment and eligibility process applies.
I did not have care and support before my hospital stay
If you did not have care and support services before being admitted, but you will need support after you leave, the ward staff will need to refer you to our hospital social work team.
If you are worried that this hasn't happened, ask the ward staff whether they are considering making a referral.
Support from the hospital team will be short-term, as your needs can change as you recover from your treatment. You may be referred to our rehabilitation or reablement services (more information available below) for a short-term period of support.
If you continue to need ongoing support, you will be referred to our community social work team.
If you are discharged without being referred to Adult Social Care, and you believe you need care and support you can request an assessment once you return home by calling our helpdesk on 023 9268 0810.
See Your Assessment for information about assessment and support in the community.
I had care and support before my hospital stay
When you are ready to be discharged, the ward staff should refer you to our hospital social care team.
If you are worried that this hasn't happened, let the ward staff know that you use care and support services. Your social worker or ISA (Independence Support Assistant) will not usually be told that you are in hospital until the ward staff refer you to the hospital social care team.
The hospital team will check that your care arrangements will be safe in the short-term when you leave hospital. You may be referred to our rehabilitation or reablement services for a short-term period of support. Your usual social worker or ISA will visit you to discuss your ongoing care and support once you return home.
I arrange my care and support privately
When you're ready to be discharged, the ward staff can, if you wish, refer you to our hospital social care team for an assessment. You can decline if you prefer to manage your own care needs, but the assessment may help ensure you are receiving all the support you need.
Find private, voluntary and community services to support you after a hospital stay on the Healthwatch Service Directory.