Housing benefit is usually paid to your tenant. Your tenant cannot choose to have their housing benefit paid direct to you. However, we will consider paying housing benefit direct to a landlord if we decide your tenant is vulnerable. By vulnerable, we mean someone who may have difficulty managing his or her money, or has built up rent arrears. We do not mean someone who does not want to pay his or her rent.
It is the housing benefit team which decides if your tenant is vulnerable. If a tenant cannot manage their money, we need to see written evidence of this. People who can provide this evidence include:
- the tenant themselves, and the tenants' friends & family
- creditors or court orders, probation officers
- social services or welfare groups (including money advisors, care support workers, homeless teams)
- Pension Service or Department of Work & Pensions (DWP)
- GPs or hospitals
We will work with your tenant in making our decision.
Please make regular checks that your tenants are still in residence at any property for which you receive housing benefit payments. Contact us at the Housing Benefit team if you notice any changes in your tenants' circumstances that may affect their benefit entitlement, such as moving out even when they are still liable for the rent at the property.