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Pay your Council Tax, find your bin collection dates, renew your parking permit or find out how to contact us on the Portsmouth City Council website.
Housing benefit
Links to all of our forms and information about housing benefits.
Housing benefit - changes in circumstances
Information on how housing benefit is affected if you move house, your rent goes up or other circumstances change.
Help and support with finances
Links to advice and support for managing your finances.
Housing benefit - can I appeal?
Information about how to appeal against a housing benefit claim.
Housing benefit - carers
Information on housing benefit for carers.
Housing benefit - landlord FAQs
Answers to the most popular Housing Benefit questions from landlords.
Housing benefit - temporary absence
How housing benefit is affected if you are away from your accommodation.
Housing benefit FAQs
Answers to the most popular Housing Benefit questions.
How Council Tax is calculated
Information about how Council Tax is calculated
How to pay your Council Tax bill
This page gives you information about the different ways of paying your Council Tax.
Help and advice on building regulations
Advice on building regulations covering various aspects of construction for different types of building.
Hampshire minerals and waste plan
The minerals and waste plan for sustainable development in Hampshire.
Housing standards SPD
Information and guidance for developers regarding housing standards.
Hate crime
Advice, help and support for those affected by hate crime.
House dust mites
The information on this page aims to give advice on how to reduce mite numbers in the home.
Health and safety
How our environmental health team investigates accidents and complaints, and promotes health and safety in the workplace.
Health and care
Learn how to access our health and care services.
Hearing or sight loss
This page tells you about the support available for those who have issues with their hearing or vision.
Health
On this page you can find different ways to support your health, fitness, diet and wellbeing.
Healthwatch in Portsmouth
Introduction to Healthwatch - a the new consumer champion for health and social care in England.
Healthy recipes and resources
Lots of online resources and recipes to help you choose and prepare healthy, tasty food.
Hot weather - stay safe in the sun
Advice and tips on enjoying the hot weather.
Housing
Popular activities and quick links to information about the housing waiting list, shared houses and repairs.
Horatia and Leamington House - what people told us
Information from engagement with people at Horatia and Leamington House.
House Talk
House Talk is the magazine made exclusively for Portsmouth City Council tenants and leaseholders. The Spring 2023 issue is out now!
Housing development
We are building more than 200 brand new high quality, energy efficient homes to ease housing waiting lists and generate rental income.
Housing standards - health and safety
Information for landlords about the building and maintenance housing standards required for rented accommodation.
HMO mandatory licensing
Mandatory licensing information and expected standards advice for tenants, owners and landlords of properties in multiple occupation (HMOs).
Homelessness - if you are a care leaver
This page gives you specific advice for if you are a care leaver, and are homeless or worried about becoming homeless.
Homelessness - if you are a member of the armed forces
This page gives specific advice for former members of the armed forces who are homeless, or worried about becoming homeless.
Homelessness - if you have experienced domestic abuse
This page has specific advice for people who have experienced domestic abuse and are homeless, or worried about becoming homeless.
Homelessness - if you have recently left prison
This page gives specific advice for people who have recently left prison and are homeless, or worried about becoming homeless.
Housing waiting list
How council homes are allocated and how to apply to join the housing waiting list.
Home energy conservation act HECA report 2019
Information on the Home Energy Conservation Act (HECA) which requires us to prepare a report on our energy conservation measures.
Home safety service - from Safe at Home
A service to keep your home safe, and a handyperson service for odd jobs around the home in Portsmouth, Gosport and surrounding areas. A service that offers advice, home safety and security checks and small maintenance works to those in the PO1 to PO6 post code areas
Hilsea Lines
Information about Hilsea lines.
House to House charitable collections
How to obtain a permit for charitable house to house collections.
Hackney carriage drivers licence
Information on applying for a Hackney cab driver's licence.
Hackney carriage vehicle licence
Useful information about how to obtain a Hackney carriage vehicle licence.
Highways management
Information on Portsmouth City Council's highways management services.
Healthcare waste collection
Guidance and advice on healthcare waste collections around the city of Portsmouth.
How to put bins out for collection
Guidance and advice on how to put your bin out for collection.
History of Highland Road cemetery
Listings and details of noteworthy graves.
Help with childcare costs
Quick links to information about different types of funding to help with childcare costs
Health and Wellbeing Strategy
Health and Wellbeing Strategy
How to register to vote
Information on registering to vote at home or overseas.
How to make a complaint about children and families social care
This information is for children, young people and adults who have a complaint to make about children and families social care. Its about what you can complain about, how the complaint is handled and what to do if you are not happy with the outcome.
Have your say on the new council website
Give us your feedback on our new website.
Housing development
Find out more on this page about our £200m+ home building programme which is creating thousands of high quality, energy efficient, affordable, social and market homes.
Houses in Multiple Occupation (HMO) database
High Street (Cosham) (TTRO 30/2020)
Highway Maintenance and Public Cleansing (TTRO 54)
Henderson Road (TTRO 110/2020)
Help with food
If you are struggling with the cost of food, or would like a hot meal, there are services in Portsmouth that are here to help.
Housing management - privacy notice
Housing management – garage and parking privacy notice
Housing needs, advice and support - privacy notice
This page outlines what information is collected by our housing services, why they collect it, how it's used and kept secure, and more.
Havant Road (TTRO 05/2021)
HB – Coniston Avenue - parking zone information
HA – Baffins Road - parking zone information
Help for people in financial hardship - directory
Money problems? Struggling to afford household essentials, like furniture or food? Use this directory to look for services that could help in Portsmouth.
Henderson Road (TTRO 32/2021)
High Street - Cosham (TTRO 38/2021)
High Street (Cosham) (TTRO 63/2021)
Heatwave plan
Portsmouth City Council and Southampton City Council joint heatwave plan - Emergency Preparedness, Resilience & Response
Helping your child to get a good night's sleep
How to view and comment on planning applications
A guidance from Portsmouth City Council, which explains the process of how to view and comment on planning applications.
Householder planning permission checklist
This page shows a household planning permission checklist for works to or extension of a dwelling or construction of an outbuilding for purposes ancillary to the dwelling.
Havant Road (TTRO 104/2021)
Housing allocation scheme nomination criteria – (Appendix 2)
Housing allocation scheme nomination criteria Appendix 2 Pre-agreed quota of nominations for vulnerable client groups
Housing allocation scheme banding scheme
Housing allocation scheme banding scheme Last revised January 2019
Hewett Road (TTRO 106/2021)
Henderson Road and Cromwell Road (TTRO 117/2021)
Housing Health and Safety Rating System
Information about health and safety standards for housing properties that provide a safe and healthy environment for the occupants and any visitors.
Helpful information for business start ups in Portsmouth
Portsmouth City Council has a dedicated business team to offer wider support to help get your business started, grow and develop.
High visibility and cycle products price list
This page contains a price list for cycling and high visibility products available to purchase from Civic Offices.
Houses in multiple occupation (HMOs) supplementary planning document - adoption statement
This statement has been prepared in accordance with Regulation 11(2) of the Town and Country Planning (Local Planning) (England) Regulations 2012 - (As amended). It gives notice that Portsmouth City Council formally adopted the Houses in Multiple Occupation Supplementary Planning Document (SPD)- revised October 2019 on 29th November 2019.
Housing Standards Review
The Housing Standards Review helps to rationalise the locally derived standards which are applied to new housing developments.
Housing Delivery Test Action Plan
The HDT assesses the number of homes built in the City over the previous 3 years and compares these against national housing requirements.
Hewett Road and Kensington Road (TTRO 133/2021)
Home care jobs in Portsmouth
Information about working in home care, helping people in the community who need a bit of support to stay independent in their home.
Haslemere Road (TTRO 148/2021)
Hendy Close (TTRO 9/2022)
Hilltop Crescent (TTRO 14/2022)
High Street (Cosham) (TTRO 51/2022)
Havant Road (TTRO 53/2022)
Hampshire Street (TTRO 84/2022)
Hartley Road (TTRO 135/2022)
Household support fund
Updates on the government's household support fund given to local councils to support the most vulnerable residents in Portsmouth with essential daily costs like buying food and energy bills..
Hewett Road and Kensington Road (TTRO 133/2021 - 2022 Extension)
Harbour Way (TTRO 181/2022)
Health and wellbeing
Find information on ways to improve your health and well-being, where to find the right support if you are finding it hard to cope and more.
Hilsea Crescent (TTRO 204/2022)
How can I help others during the cost of living crisis?
Whether you want to volunteer or donate, there are a number of different ways you can help others in the cost of living crisis.
Help if you’re having suicidal thoughts
If you’re having suicidal thoughts, try to ask someone for help. It’s important for you to know that help is available and that you’re not alone
Hawthorn Crescent (TTRO 10/2023)
Hartley Road (TTRO 12/2023)
Hartley Road (TTRO 23/2023)
Housing support
Our housing support page brings together information that could help if you are worried about rising household costs. You'll find advice on benefits, ways to reduce energy bills and what to do if you're worried about paying your rent or mortgage.
HMO mandatory licensing fees
Hollam Road (TTRO 29/2023)
Help with the cost of living crisis for older people
It's really important to check you're getting all the benefits you're entitled to, including Pension Credit.
Homelessness - if you are aged 16-17
Being homeless or at risk of homelessness whether you are 16 or 17 is something that we take very seriously. Help and guidance is on hand.
Hayling Avenue (TTRO 74/2023)
Holbrook Road (TTRO 122/2023)
Hilsea Lido
We're redeveloping Hilsea Lido as part of a project in the north of the city to encourage residents and visitors to visit the area.
Hilsea Lines project
We're developing the Hilsea Lines area in the north of the city to encourage residents and visitors to visit the area, and to enhance the walking and cycling routes around the city.