Pay your Council Tax, find your bin collection dates, renew your parking permit or find out how to contact us on the Portsmouth City Council website.

Housing benefit

Links to all of our forms and information about housing benefits.

Help and support with finances

Links to advice and support for managing your finances.

Housing benefit - can I appeal?

Information about how to appeal against a housing benefit claim.

Housing benefit - carers

Information on housing benefit for carers.

Housing benefit - landlord FAQs

Answers to the most popular Housing Benefit questions from landlords.

Housing benefit - temporary absence

How housing benefit is affected if you are away from your accommodation.

Housing benefit FAQs

Answers to the most popular Housing Benefit questions.

How Council Tax is calculated

Information about how Council Tax is calculated

How to pay your Council Tax bill

This page gives you information about the different ways of paying your Council Tax.

Help and advice on building regulations

Advice on building regulations covering various aspects of construction for different types of building.

Hampshire Minerals and Waste Plan

We have prepared a minerals and waste plan in partnership with Hampshire County Council, Southampton City Council and the New Forest and South Downs National Park Authorities.

Housing standards SPD

Information and guidance for developers regarding housing standards.

Hate crime

Advice, help and support for those affected by hate crime.

House dust mites

The information on this page aims to give advice on how to reduce mite numbers in the home.

Health and safety

How our environmental health team investigates accidents and complaints, and promotes health and safety in the workplace.

Health and care

Learn how to access our health and care services.

Hearing or sight loss

This page tells you about the support available for those who have issues with their hearing or vision.


On this page you can find different ways to support your health, fitness, diet and wellbeing.

Healthwatch in Portsmouth

Introduction to Healthwatch - a the new consumer champion for health and social care in England.

Healthy recipes and resources

Lots of online resources and recipes to help you choose and prepare healthy, tasty food.

Hot weather - stay safe in the sun

Advice and tips on enjoying the hot weather.


Popular activities and quick links to information about the housing waiting list, shared houses and repairs.

Horatia and Leamington House - what people told us

Information from engagement with people at Horatia and Leamington House.

House Talk

House Talk is the magazine made exclusively for Portsmouth City Council tenants and leaseholders. The Spring 2023 issue is out now!

Housing development

We are building more than 200 brand new high quality, energy efficient homes to ease housing waiting lists and generate rental income.

Housing standards - health and safety

Information for landlords about the building and maintenance housing standards required for rented accommodation.

HMO mandatory licensing

Mandatory licensing information and expected standards advice for tenants, owners and landlords of properties in multiple occupation (HMOs).

Homelessness - if you are a care leaver

This page gives you specific advice for if you are a care leaver, and are homeless or worried about becoming homeless.

Homelessness - if you are a member of the armed forces

This page gives specific advice for former members of the armed forces who are homeless, or worried about becoming homeless.

Homelessness - if you have experienced domestic abuse

This page has specific advice for people who have experienced domestic abuse and are homeless, or worried about becoming homeless.

Homelessness - if you have recently left prison

This page gives specific advice for people who have recently left prison and are homeless, or worried about becoming homeless.

Housing waiting list

How council homes are allocated and how to apply to join the housing waiting list.

Home energy conservation act (HECA) report

Information on the Home Energy Conservation Act (HECA) which requires us to prepare a report on our energy conservation measures.

Home safety service - from Safe at Home

A service to keep your home safe, and a handyperson service for odd jobs around the home in Portsmouth, Gosport and surrounding areas. A service that offers advice, home safety and security checks and small maintenance works to those in the PO1 to PO6 post code areas

Hilsea Lines

Hilsea Lines is a popular attraction for both residents and visitors – a green corridor separating Portsea Island from the mainland.

House to House charitable collections

How to obtain a permit for charitable house to house collections.

Hackney carriage drivers licence

Information on applying for a Hackney cab driver's licence.

Hackney carriage vehicle licence

Useful information about how to obtain a Hackney carriage vehicle licence.

Highways management

Information on Portsmouth City Council's highways management services.

Healthcare waste collection

Guidance and advice on healthcare waste collections around the city of Portsmouth.

How to put bins out for collection

Guidance and advice on how to put your bin out for collection.

History of Highland Road cemetery

Listings and details of noteworthy graves.

Help with childcare costs

Quick links to information about different types of funding to help with childcare costs

Health and Wellbeing Strategy

A Health and Wellbeing strategy identifies priorities for local populations and the approaches that will be taken to make improvements.

How to register to vote

Information on registering to vote at home or overseas.

How to make a complaint about children and families social care

This information is for children, young people and adults who have a complaint to make about children and families social care.

Housing development

Find out more on this page about our £200m+ home building programme which is creating thousands of high quality, energy efficient, affordable, social and market homes.

Houses in Multiple Occupation (HMO) database

The database includes HMO properties, the planning status of properties, and whether or not the property benefits from a license.

High Street (Cosham) (TTRO 30/2020)

Highway Maintenance and Public Cleansing (TTRO 54)

Henderson Road (TTRO 110/2020)

Help with food

If you are struggling with the cost of food, or would like a hot meal, there are services in Portsmouth that are here to help.

Housing management - privacy notice

Housing management – garage and parking privacy notice

Housing needs, advice and support - privacy notice

This page outlines what information is collected by our housing services, why they collect it, how it's used and kept secure, and more.

Havant Road (TTRO 05/2021)

HB – Coniston Avenue - parking zone information

Information about the HB (Coniston Avenue) parking zone, including a map of roads included and details of the restrictions.

HA – Baffins Road - parking zone information

Information about the HA (Baffins Road) parking zone, including a map of roads included and details of the restrictions.

Help for people in financial hardship - directory

Money problems? Struggling to afford household essentials, like furniture or food? Use this directory to look for services that could help in Portsmouth.

Henderson Road (TTRO 32/2021)

High Street - Cosham (TTRO 38/2021)

High Street (Cosham) (TTRO 63/2021)

Helping your child to get a good night's sleep

How to view and comment on planning applications

A guidance from Portsmouth City Council, which explains the process of how to view and comment on planning applications.

Householder planning permission checklist

This page shows a household planning permission checklist for works to or extension of a dwelling or construction of an outbuilding for purposes ancillary to the dwelling.

Havant Road (TTRO 104/2021)

Housing allocation scheme nomination criteria – (Appendix 2)

Housing allocation scheme nomination criteria Appendix 2 Pre-agreed quota of nominations for vulnerable client groups

Housing allocation scheme banding scheme

Housing allocation scheme banding scheme Last revised January 2019

Hewett Road (TTRO 106/2021)

Henderson Road and Cromwell Road (TTRO 117/2021)

Housing Health and Safety Rating System

Information about health and safety standards for housing properties that provide a safe and healthy environment for the occupants and any visitors.

Helpful information for business start ups in Portsmouth

Portsmouth City Council has a dedicated business team to offer wider support to help get your business started, grow and develop.

High visibility and cycle products price list

This page contains a price list for cycling and high visibility products available to purchase from Civic Offices.

Houses in multiple occupation (HMOs) supplementary planning document - adoption statement

This statement has been prepared in accordance with Regulation 11(2) of the Town and Country Planning (Local Planning) (England) Regulations 2012 - (As amended). It gives notice that Portsmouth City Council formally adopted the Houses in Multiple Occupation Supplementary Planning Document (SPD)- revised October 2019 on 29th November 2019.

Housing Standards Review

The Housing Standards Review helps to rationalise the locally derived standards which are applied to new housing developments.

Housing Delivery Test Action Plan

The HDT assesses the number of homes built in the City over the previous 3 years and compares these against national housing requirements.

Hewett Road and Kensington Road (TTRO 133/2021)

Home care jobs in Portsmouth

Information about working in home care, helping people in the community who need a bit of support to stay independent in their home.

Haslemere Road (TTRO 148/2021)

Hendy Close (TTRO 9/2022)

Hilltop Crescent (TTRO 14/2022)

High Street (Cosham) (TTRO 51/2022)

Havant Road (TTRO 53/2022)

Hampshire Street (TTRO 84/2022)

Hartley Road (TTRO 135/2022)

Household support fund

Updates on the government's household support fund given to local councils to support the most vulnerable residents in Portsmouth with essential daily costs like buying food and energy bills.

Hewett Road and Kensington Road (TTRO 133/2021 - 2022 Extension)

Harbour Way (TTRO 181/2022)

Health and wellbeing

Find information on ways to improve your health and well-being, where to find the right support if you are finding it hard to cope and more.

Hilsea Crescent (TTRO 204/2022)

Help if you’re having suicidal thoughts

If you’re having suicidal thoughts, try to ask someone for help. It’s important for you to know that help is available and that you’re not alone

Hawthorn Crescent (TTRO 10/2023)

Hartley Road (TTRO 12/2023)

Hartley Road (TTRO 23/2023)

Housing support

Our housing support page brings together information that could help if you are worried about rising household costs.

HMO mandatory licensing fees

The fee structure is based on the number of occupants regardless of property type (i.e. shared houses, bedsit-type shared houses or bedsits).

Hollam Road (TTRO 29/2023)

Help with the cost of living crisis for older people

It's really important to check you're getting all the benefits you're entitled to, including Pension Credit.

Homelessness - if you are aged 16-17

Being homeless or at risk of homelessness whether you are 16 or 17 is something that we take very seriously. Help and guidance is on hand.

Hayling Avenue (TTRO 74/2023)

Holbrook Road (TTRO 122/2023)

Hilsea Lido

We're redeveloping Hilsea Lido as part of a project in the north of the city to encourage residents and visitors to visit the area.

Hilsea Lines project

We're developing the Hilsea Lines area in the north of the city to encourage residents and visitors to visit the area, and to enhance the walking and cycling routes around the city.

Hollam Road (TTRO 183/2023)

Hanway Road (TTRO 208/2023)

Hollam Road (TTRO 209/2023)

Hadleigh Road (TTRO 216/2023)

Hilary Avenue (TTRO 220/2023)

Help with essential costs

Cost of living advice to help with essential costs, food and energy bills, travel and other household spending.

Help with family matters

Help with family matters during the cost of living crisis, including support for parents, grandparents and care-givers.

Help with money matters

Help with money matters during the cost of living crisis, including debt advice, checking you have the right benefits, and further support.

Honorary Aldermen/Alderwomen

Being appointed as an honorary alderman/alderwoman is the highest award that can be given to a former councillor for exceptional service.

Hanway Road (TTRO 228/2023)

Haslemere Road (TTRO 277/2023)

Havant Street (TTRO 274/2023)

Herne Road (TTRO 276/2023)

HMO standards - information for private tenants

On this page you will find information about the standards that apply to houses in multiple occupancy (HMOs).

Hewett Road - Kensington Road (TTRO 150/2023)

Housing offices

On this page you will find information about the housing offices in Portsmouth, including locations and contact details.

Highlands Road (TTRO 317/2023)

Housing benefit and Council Tax support - evidence

Housing policies, strategies and privacy notices

Policy documents for our housing service are available on this page, including privacy notices, landlord policies and strategy documents.

Havant Street (TTRO 14/2024)

Hackney Carriage licence fees

This page shows current Hackney Carriage licence fees 23/24

Hale Street North (TTRO 26/2024)

Havant Road (TTRO 20/2024)

Hythe Road and Fairfield Square (TTRO 29/2024)

Home Energy Conservation Act (HECA) Report 2019-2024

We must submit reports to the Secretary of State showing what energy conservation measures we have adopted to improve energy efficiency of homes.

Havant Road and Farlington Avenue (TTRO 48/2024)

Hawthorn Crescent (TTRO 58/2024)

Hollam Road (TTRO 76/2024)