A new telecare and home safety service provided by Portsmouth City Council has gone live with the launch of a new website and the transition of its first clients to digital equipment.
About 1,100 Portsmouth adults, aged from 18 to above 100, are customers of the existing Telecare service which uses the landline telephone network to link alarms at their homes to a monitoring centre.
With that network due to be switched off in 2025 the council has chosen to update the service now and begin the transition to future-proof alarms and detectors which make use of the internet and mobile telephone technology.
Safe at Home is the name given to the revitalised service, which will provide home safety and security advice and kit as well as telecare. It will take over from April 1 when new contracts with equipment and alarm monitoring centre providers begins.