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Privacy policy

We've produced this privacy policy to demonstrate our continuing commitment to high standards, and the privacy of any personal information you may submit to us through our website.

Accessing our website

We don't capture or store any personal information about individuals when you browse our website. You may, however, be required to submit personal information should you contact us by email or through our online forms to enquire or apply for some of our services. Information collected in this way will be retained only for as long as is required to provide this service.

Contact us

Should you have any comments or questions relating to our privacy policy, please contact us. If you have any technical problems with the site please email us at webmaster@portsmouthcc.gov.uk.

Cookies

Our site uses cookies within the Freedom of Information (FoI) request form but these are not used to store sensitive data. They are session cookies which means that they exist only while your web browser is active. Session cookies are also used within the Geographical Information System and the FoI request form, these cookies are not used to store sensitive data and only exist whilst your browser is active.

Improving the site

Whenever you visit our site, we automatically collect the:

date and time of access
originating IP address
This is a unique number assigned to your computer. It does not allow us to identify you, only the computer from which you are accessing our site. It ensures the server is able to send the required information to the requesting computer.
type of web browser being used
URL of the referring page
This is information on how you accessed our site. For example, you may have found us by using a search engine.
page requested
This is how our site is used in terms of which pages or sections are visited.

This information allows us to evaluate how visitors use our site on a combined basis, such as number of visitors, how often they visit and for how long. We cannot, and will not, use it to identify you personally.

Links to external sites

Our site contains links to external sites where we believe that these links are relevant and to add to the information on our own site. They are provided in good faith, and whilst we monitor them on a regular basis we are not responsible for the content or security of any external site, or if the location (url) of the information should change.

Online payments

Online payments can be made using our site by our chosen external supplier, Capita. They have satisfied us that the payments are secure.

Use of personal data - fair processing notice

Your details will be used in accordance with the Freedom of Information Act (FOIA) 2000 and the Data Protection Act (DPA) 1998 or other appropriate legislation. If information you have provided is personal, as defined under the DPA, we will only use it for the purpose for which you provided it. We only share your personal data with a third party if we are required to do so by law or if we need to in order to provide the service you requested. Please let us know if you allow us to use the information for other purposes, such as improving our services.