Telecare
Last updated: 01 May 2013 16:20 UK
Please follow the link to watch our Telecare video with subtitles, or watch our training video for professional carers.
Help when you need it to live as independently as you wish
As we get older or become ill it can be hard to cope. Feelings of freedom and independence can give way to worries about our personal safety, and family and friends worrying about loved ones living on their own.
This is where Telecare can help, linking you to support if needed and aiming to give people the freedom to live as independently as they wish, knowing that help is always at hand if needed, 24 hours a day, 365 days a year.
We believe that peace of mind comes from knowing you have the best possible service for your needs with no hidden costs. So our service includes:
- Equipment tailored to your needs
- Free installation and demonstration of equipment
- Free key safe fitted if required
- Help if you are having trouble using the equipment
- Back up support for key holders
- Professional night responder service
- Free and speedy repairs and replacement service
We are a local service so we can respond quickly. Installations are carried out within a few days, or sooner if urgent, and repairs are done the same day.
For more information on Telecare, or for a free demonstration in your home, simply complete our customer enquiry form, phone us free on 0800 731 2228 or email us on telecare@portsmouthcc.gcsx.gov.uk - alternatively, visit the pages below for further details.
Further information
What is a Telecare Alarm?How does Telecare work?
Is Telecare right for me?
Repairs and customer support
Why choose us as your Telecare provider?
Frequently asked questions about Telecare
Telecare for professionals
