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Advocacy for Social Services Clients

Advocacy is a way of protecting and asserting our rights and we are entitled to the following rights to:

• make choices about our lives
• receive the social and health services we need
• be informed of our rights
• enjoy opportunities in leisure, education, training and employment
• be different and not to suffer discrimination
• make a complaint when something goes wrong

Advocacy is founded on the belief that people are of equal value regardless of ability, wealth or status and are therefore entitled to equal rights. An advocate can:

• listen to you
• help you to plan any action you may need or wish to take
• write letters and make telephone calls with you, or for you
• ensure your views are heard by attending meetings/reviews with you
• obtain information for you, or put you in touch with someone who can
• pend time with you preparing for meetings
• investigate alternative sources of support
• increase communication levels between yourself and others
• find out what your rights are
• liaise with relevant agencies

If you feel the Advocacy Service would be able to provide you with assistance, please contact us on 023 9283 7777 to arrange a private and confidential appointment.

Contact telephone numbers

023 9268 0810 - Adult Social Care
023 9268 4651 - Kestral Centre

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