Home | Living | Housing | General housing advice | Community alarms

Community alarms

A community alarm is a personal alarm system that provides a lifeline between you and people you can rely on, 24 hours a day, seven days a week. The system connects to your phone through a base unit and a pendant – this can be worn on your wrist or around your neck.

“I know if I have no carers here and need help, I can always push the alarm and help will be on the way.”
Community Alarm user Amanda Bullion, who can be seen in the photo above.

How does it work?

If you are in need of help, all you have to do is push the button on the base unit or pendant.  This will immediately connect you to a support centre.  You will be able to talk to a dedicated support person who will give you the support you require, as if you have made a hands free phone call. 

What information do we need?

You will need to provide us with:

• the names of two or more people who you can rely on to provide help
• details of your GP and next of kin
• any relevant medical information.

How is the alarm installed?

You will need to have connection to a land line telephone network and an electric socket near to this.  It will take less than 30 minutes to install and we will show you how to use it.  We will also provide you with an easy-to-follow guide.

How much does it cost?

It costs £10 to install the system and the service charge is less than £15 a month.  That’s less than 50p a day for peace of mind.

How can I find out more?

We are able to give you a free no-obligation demonstration at your home. You can:

• call us free on 0800 7312228
• write to us at Portsmouth City Council, Community Alarms, Freepost NAT17741, Portsmouth, PO1 2BR
• email us at communityalarms@portsmouthcc.gov.uk

Associated documents:

  Community alarms leaflet  (0.36 MB)